F.A.Q.

Our tour is a guided exploration of the haunted and historically significant locations in downtown Phoenix, Arizona. You will learn about the city's history, hear chilling ghost stories, and even get the chance to use ghost hunting equipment to investigate paranormal activity.

We'll meet at the bench in front of Que Sazon restaurant, formerly Teeter House 15 minutes before your tour begins. Tours that start at 7:15 PM will have a check in time at 7:00 PM, and tours that start at 9:00 PM will have a check in tour of 8:45 PM. It's the perfect spot to kick off our adventure together! Be sure to arrive a little early, so you don't miss any of the spooky fun. Can't wait to see you there!

Note: Get Ghosted Phoenix is the name of our company. Be sure to clarify with the tour guide as there are other tour companies who may be starting at the same time.

The tour lasts approximately  2 hours, depending on group size and the locations visited.

While our tour does involve spooky stories and lasts for a considerable duration, we leave it to the discretion of parents or guardians to decide if their child can handle the content. We welcome families, and if you believe your child is ready for the experience, they are more than welcome to join us.

We kindly request that you arrive at 15 minutes before your tour starts, as parking can be a bit tricky, especially during special events. Here are your parking options:

Street Parking: The street parking around Heritage garage is the most convenient choice. However, it may be limited during peak times.

Heritage Garage: Address: 123 N 5th St., Phoenix, AZ 85004

Note that during special events, parking fees in these garages can charge up to $40

Alternative Transportation:

If you want to avoid parking altogether, consider taking the light rail and parking at the 38th Street/Washington Street Park & Ride lot. From there, you can take the light rail to the Washington/3rd St. stop, which is the closest to our meeting point.

The tour involves walking about 1.5 miles through downtown Phoenix, so participants should be able to walk for the duration of the tour. Please wear comfortable shoes and dress appropriately for the weather.

Yes, you are encouraged to take photos during the tour. In fact, many participants have captured intriguing images and unexplained phenomena on their cameras. Share your findings with us! 

While we cannot guarantee paranormal encounters, our tour aims to provide you with an authentic and eerie experience by visiting locations with reported hauntings and allowing you to use ghost hunting equipment.

We provide an EMF detector or a spirit box. Our guides will instruct you on how to use them effectively during the tour.

Yes, the equipment we provide is safe to use. Our guides will give you safety instructions and guidelines for respectful and responsible ghost hunting.

Please contact us in advance to discuss any accessibility concerns. We will do our best to accommodate all participants.

You will have access to the restroom before and after the tour at our meeting location.

No, food or drink is not provided as part of the tour experience. However, we do recommend that you bring your own water, especially in our hot,desert climate. 

Customers will receive a full refund or credit with 24 hours’ notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

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If you have any further questions or concerns not addressed here, please don't hesitate to reach out to us through our website or customer support. We look forward to guiding you through the spine-chilling history of downtown Phoenix!

No worries! Life happens, and we get it. If you find yourself running late for the tour, please try to contact us as soon as possible. We'll do our best to accommodate you, but keep in mind that tour schedules are often tight. If you're substantially late and miss the tour's departure, we'll work with you to reschedule if possible or explore other options. Our goal is to make sure you have a great experience, so communication is key!

No, the ghost tour will not end where it started. It will conclude at a location a few blocks away from the starting point.Rest assured that your tour guide will provide directions or assistance in returning to the starting point or your desired destination once the tour is complete.

Most places on the tour do not allow entry due to their historical preservation and many are currently occupied by other businesses.  However, we do get to go inside a few select places as part of the tour experience

Absolutely! Tipping your tour guide is like giving them a high-five for making your tour fantastic. While it's not mandatory, it's a super cool way to show your appreciation. A general rule of thumb is to tip around 15% to 20% of the tour cost per person.