Questions before you get ghosted?

Our tour is a guided exploration of the haunted and historically significant locations in downtown Phoenix and Tempe, Arizona. You will learn about the city's history, hear chilling ghost stories, and even get the chance to use ghost-hunting equipment to investigate paranormal activity.

The meeting location and time vary depending on the specific tour you've booked. You will receive all the details, including the exact meeting spot and start time, in your confirmation email. Be sure to check your email before the tour to ensure you have the correct information for your chosen experience. If you have any questions, feel free to call or text us at 520-873-9845.

The tour lasts approximately 2 hours, depending on group size and the locations visited.

Minimum ages are 8 for Phoenix History, Mystery & Ghosts, The Millz Have Eyez and Central Phoenix Screamix; 12 for Haunted Jails, Rails & Grave Tales and Monsters, Mobsters & Mayhem; 18 for Haunted Jails & Ruff Tails; and 21 for Spooks, Spirits & Speakeasy. Guests must meet their tour's minimum age. Parents or guardians decide whether an eligible child is ready for the spooky content.

We kindly request that you arrive 15 minutes before your tour starts, as parking can be a bit tricky, especially during special events. Street parking is usually the best option and can be found near the starting point of most tours. There are also parking garages available, but keep in mind that they can cost up to $40 during special events. Light rail is also a convenient option if you'd prefer to avoid parking altogether. For more detailed parking instructions, please check your booking confirmation email.

Most walking routes are about 1 mile through downtown Phoenix or Tempe. Spooks, Spirits & Speakeasy is under 1 mile, and Haunted Jails & Ruff Tails involves very little walking. Wheelchair accessibility varies by tour; check the tour's accessibility details before booking. Wear comfortable shoes and dress for the weather.

Central Phoenix Screamix and Haunted Jails, Rails & Grave Tales are fully wheelchair accessible. Phoenix History, Mystery & Ghosts is accessible except for the final stop at Hanny's, which requires stairs down into the basement. The Millz Have Eyez is not wheelchair accessible. Contact us to confirm accessibility for other tours before booking.

Most places on the tour do not allow entry due to their historical preservation and many are currently occupied by other businesses. However, we do get to go inside a few select places as part of the tour experience. Each tour page says exactly where.

We provide an EMF detector, dowsing rods and spirit boxes. Our guides will instruct you on how to use them effectively during the tour.

Yes, the equipment we provide is safe to use. Our guides will give you safety instructions and guidelines for respectful and responsible ghost hunting.

While we cannot guarantee paranormal encounters, our tour aims to provide you with an authentic and eerie experience by visiting locations with reported hauntings and allowing you to use ghost hunting equipment.

Yes, you are encouraged to take photos during the tour. In fact, many participants have captured intriguing images and unexplained phenomena on their cameras. Share your findings with us!

Phoenix History & Mystery: restrooms are available before and after the tour. Haunted Jails, Rails & Grave Tales: no restroom access until the end of the tour. Monsters, Mobsters & Mayhem: restrooms are available after the tour only.

No, food or drink is not provided as part of the tour experience. However, we do recommend that you bring your own water, especially in our hot, desert climate.

Weather decisions are generally made around 5 PM on tour day, based on current and expected conditions. If we cancel for weather, we offer rescheduling first; if you cannot reschedule, you can receive a refund. Regular cancellations receive a full refund or credit with 24 hours' notice. Operator cancellations for other unforeseen circumstances receive a full refund or credit. Call us to cancel or ask about a cancellation. No-shows are charged the full price.

No worries! Life happens, and we get it. If you find yourself running late for the tour, please try to contact us as soon as possible. We'll do our best to accommodate you, but keep in mind that tour schedules are often tight. If you're substantially late and miss the tour's departure, we'll work with you to reschedule if possible or explore other options. Our goal is to make sure you have a great experience, so communication is key!

No, the ghost tour will not end where it started. It will conclude at a location a few blocks away from the starting point. Rest assured that your tour guide will provide directions or assistance in returning to the starting point or your desired destination once the tour is complete.

Absolutely! Tipping your tour guide is like giving them a high-five for making your tour fantastic. While it's not mandatory, it's a super cool way to show your appreciation. A general rule of thumb is to tip around 15% to 20% of the tour cost per person.

Yes. Phoenix Embrujado: Historia, Misterio y Fantasmas is our downtown Phoenix ghost tour guided entirely in Spanish, Wednesday to Saturday at 8 PM. Our other tours are guided in English.